Vietnam Airlines earns 5-star Covid-19 Airline Safety Rating

Recently, Vietnam Airlines (VNA) has become the 9th airline in the world to receive the highest rating of Covid-19 Airline Safety Rating.

Check-in counter of Vietnam Airlines at Noi Bai International Airport in Hanoi

Skytrax COVID-19 Airline Safety Rating is the global standard to assess and certify safe travel during the coronavirus epidemic. The accreditation must examine airport and onboard cleanliness, social distance, usage of face masks, sanitizers, disinfection procedures, and other safety measurements. After conducting a safety audit of VNA in May/June 2021, the General Director of Skytrax Mr. Edward Plaisted mentioned that the national flag carrier has constantly upgrading hygiene while operating domestic flights and some international ones to ensure safety of both travelers and staff. VNA also has effectively controlled the number of passengers on board and had a plan to welcome foreign travelers in the near future

VNA promotes “Travel with Confidence” when assessing a broad risk of customer touchpoints, raising hand hygiene units in all public areas, using distancing and one-way systems, enhancing sanitization in dining areas, or even replacing physical magazines with electronic ones. Besides the take-off and landing process, the baggage reclaims procedure without direct contact is strictly applied. The airline added the increase of human resources and quality via training courses is the main goal and the vital criteria make VNA recognized by Skytrax for this precious certification.